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JOB OPENING

 
Vice President, Telemarketing
Ref. Code. VPT-0704W
 
     
 


Responsibilities:

 

  • Develop sales strategies so as to lead the team to achieve business goals and sales target.
  • Resources planning to flexibly allocate manpower according to call traffic and meet sales targets
  • Supervise the Managers to perform proper team and sales management
  • To lead, motivate, and monitor performance of the team to maximize productivity via e.g. call monitoring,  coaching, training programs and feedback sessions
  • To ensure product knowledge, selling skills and servicing standards of the team are up to acceptable level
  • To develop/review and implement proper control and effective workflow in accordance to the Bank’s guideline
  • Prepare statistical and analytical reports to facilitate manpower resources planning and sales planning
  • Provide feedback and recommendations on new products and marketing programs

 


Requirements:

 

  • At least 6 years solid call centre experience in banking or financial institution of which 3 years at supervisory level
  • Good understanding of local banking practice and regulations
  • Hand-on experience with unsecured lending products and operation workflow would be an advantage
  • Excellent communication and presentation skills
  • Strong leadership and people management skills, self-motivated, sales and result oriented

 

Interested candidates, please forward your resume in WORD format to hr@wallsp.com quoting reference 'VPT-0704W' in the subject line

 

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